Verint Nextiva S1700e Series Guia do Utilizador descarregar pdf (Página 43)

Verint Video Solutions 27

Nextiva S1100w User Guide

Updating the Firmware

You can update the firmware of the S1100w devices with the SConfigurator utility or a video

management software; for the detailed procedure, refer to the documentation of the

software. The latest firmware files are available on the Verint Video Solutions extranet

(Technical Support, then Downloads, then Firmware Upgrades).

Warning: Firmware downgrade is not supported on any device. If you perform a

downgrade, any problem encountered will not be covered by your product

warranty.

The preferred method to update the firmware is through an IP network connection. If this

update procedure fails:

1. Do not reboot the device, and restart the same procedure immediately.

If you reboot the device before proceeding with the update procedure, it will stop

responding.

2. If the problem persists, perform a firmware update through the RS-232 serial port.

You should take into consideration the following facts regarding firmware update using the

IP network:

 It can be deactivated in the command line interface (CLI).

 Ensure that the IP link is stable before starting the procedure; therefore it is not

recommended to perform it over the Internet.

Performing a Hardware Reset

You can perform a hardware reset on the transmitter. This operation will assign the factory

default settings to the S1100w (listed in Appendix A on page 43). All user-defined values

will be lost. To reset the device parameters to their factory defaults without performing a

hardware operation, see page 41.

Following a reset, you will need to reprogram the S1100w device (for instance, its IP

address, VSIP port, and wireless passkey) for proper operation within its network or with its

wireless bridge.

To perform a hardware reset:

1. Power down the device.

2. Short the TxD and CTS wires together (to locate them, see page 46).

3. Power up the device and wait until the normal boot-up sequence is completed.

4. Remove the short on the TxD and CTS pins.

The device is ready for use with the factory default settings.

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